What are the benefits of Usability Testing?
Usability Testing is useful in identifying gaps in the functionality of a website/app vis-a-vis user’s expectations from the website/app. It helps companies measure their product’s effectiveness, efficiency, and satisfaction among other qualitative and quantitative usability metrics.
Get unbiased real user feedback on your product
Validate the product’s user experience and satisfaction
Identify critical problem/issues with your product
Check if the product design is matching business decisions to real-world use